Quick answers. For account-specific issues, contact support with transaction references.
Why is my card declined? Issuing banks decline for fraud rules, limits, or 3DS failures. Retry with another method or ask the payer to contact their bank.
Where is my settlement? Settlement timing depends on rail and merchant risk tier. Check the payout section of your dashboard for scheduled deposits.
Wrong network? Quotes are chain-specific. Switch your wallet to the quoted network before confirming.
Verification pending — Upload clear documents and match legal names. KYB can take longer for complex ownership structures.
Still stuck? Contact us with timestamps and any error codes shown in the app.